Artists' Alphabetical Order

About Shipping

Q. How much does it cost to have a painting sent to me ?
A. It’s free. All shipping costs are included in our painting’s price to any location world wide that DHL or FEDEX deliver to.

Q. How do you pack and ship paintings ?
A. Paintings are packed unframed using a hard plastic roll and shipped by only reputable carriers like DHL or FEDEX.

Q. What happens if my painting arrives damaged ?
A. In the very rare case that your painting arrives damaged, please refuse to accept the delivery so we can receive the package back from the shipping company and claim the insurance funds. We will then paint a new painting for you and will ship it to you as soon as possible. This extremely rare circumstance does not constitute a reason for a refund as the damage is the responsibility of the shipping company and as we will paint for you a new painting absolutely free.

Q. Shipping is free. Does that mean any customs duty or taxes are free ?
A. As with most purchases, paying any local customs or taxes is the customer's responsibility. However, it has been our experience that the majority of the paintings arrive untaxed.